Refund Policy

Refund Policy:

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At MEDILANGS, we understand that circumstances may arise that require a refund for our services. We aim to provide a clear and detailed refund policy to guide our users on the conditions under which refunds are granted, the process for requesting a refund, and any exceptions or time limits that may apply.

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Refunds Eligibility:

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• Refunds will only be issued for courses or services purchased directly through our website.

• Refunds are available within 30 days of the purchase date.

• To be eligible for a refund, the user must provide a valid reason for the request.

 

Refund Process:

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1. To request a refund, users must contact our customer support team at [contact email] with their purchase details and reason for seeking a refund.

2. Our team will review the request and respond within 5 business days.

3. If the refund is approved, the amount will be credited back to the original payment method within 7-10 business days.

 

Exceptions:

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• Refunds will not be granted for services that have been fully accessed or completed.

• No refunds will be issued for services purchased during promotional or discounted periods.

• Refunds will only be processed in GBP, based on the original purchase amount.

 

Time Limits:

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• Users must request a refund within 30 days of the purchase date to be eligible.

• Any requests made after this period will not be considered for a refund.

 

We at MEDILANGS value our users and strive to maintain a fair and transparent refund process. By adhering to our refund policy, we aim to set clear expectations for our users while also protecting the integrity of our business. For any further inquiries or assistance regarding refunds, please don't hesitate to contact our customer support team.

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